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106 101 - Customer Service Essentials |
Examines customer service and skills for success through strategies in building and maintaining customer relationships in today’s global technology based world. (Prerequisite: Completion of or concurrent enrollment in 103-159 Computer Literacy - Microsoft Office)
3.000 Credit hours 54.000 Lecture hours Levels: Undergraduate Schedule Types: Lecture Business Division Business Department Course Attributes: Associate Degree, Material Fee Category 00, Mtrl Fee Cat 00 Assoc Degree, Out of State Fees-Assoc Degree, Senr 60&Over Waiv Allwd (AD), Student Accident Insurance Fee Prerequisites: See Below General Requirements: Course or Test: 103 159 Minimum Grade of C May be taken concurrently. |
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